Modulate: Reducing toxicity in online games is a positive for profits

Toxicity is a serious issue that players expect studios of online games to address. New legal regulations are also demanding studios do more to protect their players or face hefty fines.

While it’s clear that there is a moral and a growing legal imperative to protect players from toxicity on an online platform, it’s also the right thing for studios to do when it comes to increasing an online game’s revenue.

Modulate CEO and co-founder Mike Pappas told GamesIndustry.biz how the company’s AI-assisted voice moderation tool ToxMod isn’t just the most efficient way to combat toxicity but that “effective content moderation helps to foster a positive and safe gaming environment, which directly improves player experience - and player retention.”

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