Ubisoft has acknowledged an issue that is preventing subscribers from linking to its premium Ubisoft+ subscription service on Xbox.
The cause is, as yet, unknown but seems to have persisted for several weeks, with some players saying it has been "over a month" or longer since they were last able to access the service on their Xbox console.
Ubisoft is reportedly offering refunds to affected players "since there is no specific timeframe of when this issue will be resolved."
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